The Profitable NDIS Provider
Stop surviving; start thriving
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Episodes
Tuesday Dec 19, 2023
Tuesday Dec 19, 2023
Welcome to Episode 33! Join hosts Tania Gomez and Paul Bryan as they reflect on the standout episodes from the past year of the Profitable NDIS Provider Podcast. With insights and tips for turning your NDIS business into a profitable venture, Tanya and Paul discuss their favourite episodes and the valuable lessons they learned. From understanding the registration process to building a solid business model, they explore the importance of being an expert in your niche and surrounding yourself with a team of experts. They also emphasize the significance of doing a great job, focusing on client satisfaction, and building a strong network within the NDIS community. Don't miss out on their top takeaways and their plans for future episodes!
Episode Highlights
1:29 - Season 1 Highlights4:52 - Season 2 Highlights9:55 - Season 3 Highlights13:00 - Key Takeaways19:34 - Closing & Call for Feedback
Check out all the episodes here: https://taniagomez.com.au/profitable-ndis-podcast-show-notes/
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Listen via:
Podbean: https://profitablendisprovider.podbean.com/
Apple Podcast: https://apple.co/3UQI0cA
Spotify: https://podcasters.spotify.com/pod/show/the-profitable-ndis
YouTube: @ProfitableNDIS_ProviderPodcast
Monday Dec 18, 2023
Monday Dec 18, 2023
Welcome to Episode 32 (Special Streaming)! In this episode, join hosts Tania and Paul with guest Hayley Assaf of COMPASSION8, as they discuss the changes to the NDIS registration process and what it means for providers. They discuss the different categories of registration and enrollment, including advanced registration, general registration, basic registration, and enrollment. It also explores the implications for different types of support and highlights the need for oversight and compliance with practice standards. The importance of a robust governance and operational management system is emphasized, and the benefits of aligning with current standards and gradually transitioning to the new system are discussed. This episode provides valuable insights for NDIS providers navigating the evolving registration requirements.
Episode Highlights
1:04 - Discussion on NDIS Registration Requirements16:17 - Challenges and Delays in NDIS Registration37:46 - The Importance of Aligning with Current Standards43:43 - Enrollment vs. Basic Registration
Read More Show Notes: https://taniagomez.com.au/profitable-ndis-podcast-show-notes/
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Listen via:
Podbean: https://profitablendisprovider.podbean.com/
Apple Podcast: https://apple.co/3UQI0cA
Spotify: https://podcasters.spotify.com/pod/show/the-profitable-ndis
YouTube: @ProfitableNDIS_ProviderPodcast
Friday Dec 15, 2023
Friday Dec 15, 2023
Welcome to Episode 31 (Special Streaming)! In this episode, hosts Paul and Tania together with guest Storm Menzies, a Support Coordinator, Dietitian, and Mental Health advocate, dive in the latest NDIS review, focusing on the proposed changes to support coordination and plan management in the NDIS. They explore the recommendations made in the recent NDIS review and talk about the potential impact on support coordinators and plan managers. They also raise concerns about potential challenges and uncertainties that may arise from these changes. The hosts highlight the need for involvement and consultation with all stakeholders, including providers and support coordinators, to ensure that the transition is smooth and that the best outcomes are achieved for participants.Episode Highlights
0:27 - Overview of NGIS Review2:33 - Recommendations for Support Coordination and Plan Management5:01 - Discussion on Foundation Supports8:24 - Concerns about the Implementation of Foundation Supports17:02 - Role of Navigators26:31 - Concerns about the Transition of Support Coordinators to Navigators41:59 - Concerns about the Impact on Plan Managers45:28 - Discussion on the Power Dynamics50:22 - Concerns about the Reduction of Oversight51:54 - Concerns about Creating Power Concentration54:03 - Concerns about Burnout and Staff Turnover55:59 - Summary and Conclusion
Read More Show Notes: https://taniagomez.com.au/profitable-ndis-podcast-show-notes/
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Listen via:
Podbean: https://profitablendisprovider.podbean.com/
Apple Podcast: https://apple.co/3UQI0cA
Spotify: https://podcasters.spotify.com/pod/show/the-profitable-ndis
YouTube: @ProfitableNDIS_ProviderPodcast
Friday Dec 08, 2023
Friday Dec 08, 2023
Welcome to Episode 30 (Special Streaming)! In this episode, hosts Paul and Tania dive into the latest NDIS review, focusing on housing and living recommendations for this special bonus episode. They welcome Debbie Kindness from NDIS Property Australia to provide insights and expertise. The review, featuring 26 recommendations and 139 suggested actions, is divided into sections, with today's discussion centring on the crucial topic of housing. Debbie shares initial reactions, highlighting the push for a unified system and the potential impact on 24/7 support services, including a new budget-setting pathway and increased participant flexibility. The episode explores specific recommendations, such as diverse housing options, data collection, and changes to Specialist Disability Accommodation (SDA) categories, offering a comprehensive breakdown and analysis. Tune in for a thought-provoking conversation that delves into the implications of these recommendations for providers and individuals within the NDIS framework.
Episode Highlights
0:00 - Introduction1:34 - Overview of NDIS Review1:49 - Living and Accommodation Recommendations33:58 - Implications of Removal of Improved Livability Category45:11 - Considerations for Separation of SIL and SDA Supports49:45 - Importance of Data and Reporting51:46 - Transition Strategies for Legacy Stock52:46 - Action Plans and Collaboration with Governments
Read More Show Notes: https://taniagomez.com.au/profitable-ndis-podcast-show-notes/
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Listen via:
Podbean: https://profitablendisprovider.podbean.com/
Apple Podcast: https://apple.co/3UQI0cA
Spotify: https://podcasters.spotify.com/pod/show/the-profitable-ndis
YouTube: @ProfitableNDIS_ProviderPodcast
Tuesday Dec 05, 2023
Tuesday Dec 05, 2023
In this episode of the Profitable NDIS Provider podcast, hosts Tania Gomez and Paul Bryan interview Steven Franks of Higher Purpose Accounting about the crucial aspects of maintaining consistent profitability in business. Franks shares valuable insights on how to establish strong financial practices and systems that can help businesses always make a profit. By simplifying complex financial concepts, Franks empowers entrepreneurs to understand their financial obligations and address any issues they may face. Many small businesses fail to prioritize their finances, focusing solely on generating sales without considering their profits, cash flow, and financial buffers. Don't miss this enlightening conversation on ensuring sustainable business success through effective financial management.
Episode Highlights
0:26 - Talking with Steven Franks about financial management
0:58 - Steven Franks introduces himself and his experience
1:34 - Purpose-type businesses and financial management
2:04 - Financial literacy for businesses
2:26 - Steven Franks' book and online courses
2:47 - Positive feedback from previous clients
3:40 - The importance of cash flow and financial focus
4:28 - Challenges for NDIS providers in finances
8:33 - Implementing good financial practices
10:32 - Profit First model and percentages
12:12 - Setting up separate bank accounts
17:33 - Metrics and indicators for financial health
19:44 - Paying yourself as a provider
22:27 - Examples of turning finances around for small and medium businesses
27:11 - Takeaways and steps for improvement
29:26 - Getting in touch with Steven Franks
31:37 - Conclusion and invitation to NDIS Christmas party
About the Speaker/s
Steven has 25+ years of experience with commerce, government and not-for-profit organisations, large and small. He helps NDIS disability, allied health, not-for-profit and for-purpose businesses establish robust financial and administrative management.
Steven reviews current processes and systems, identifies issues and opportunities, and creates a road map to financial peace of mind, assisting them in implementing this.
He is big on empowering them with financial literacy skills so that they can keep their finger on the pulse of their business and achieve their higher purpose.
He released an Amazon best-selling book How the NDIS Can Work for You to help providers navigate this complex area. He also has a range of online courses and group programs to support this cohort further.Learn more about Steve's courses and programs:7 Cash Improvement Strategies in 7 Days
https://www.higherpurposeaccounting.com.au/7Strats7Days
Upcoming Group Program Financial Fitness: Master Your Finances, Free Your Time, Grow Your Business!
https://offer.higherpurposeaccounting.com.au/groupwaitlist-1128
Newsletter
https://offer.higherpurposeaccounting.com.au/newsletter
Read More Show Notes: https://taniagomez.com.au/profitable-ndis-podcast-show-notes/
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Listen via:
Podbean: https://profitablendisprovider.podbean.com/
Apple Podcast: https://apple.co/3UQI0cA
Spotify: https://podcasters.spotify.com/pod/show/the-profitable-ndis
YouTube: @ProfitableNDIS_ProviderPodcast
Tuesday Nov 28, 2023
Tuesday Nov 28, 2023
Get ready to amplify your uniqueness with "Standing Out in the Crowd," a captivating podcast where hosts Paul and Tania team up with the vibrant Karen, renowned as the Pink-Haired Lady, to unravel the secrets of standing out from the competition as an NDIS provider. In this electrifying episode, Karen shares her invaluable insights and best advice on crafting and marketing a powerful Unique Selling Proposition (USP) specifically tailored for NDIS providers. Discover innovative strategies, bold approaches, and creative ideas that will help you shine in a crowded market and captivate your target audience like never before.
⭐Episode Highlights
2:00 - Standing out in a crowded space
1:58 - Key elements to differentiate yourself as an NDIS provider
2:12 - Importance of niche and passion
3:07 - Standing out with authentic marketing
5:35 - Examples of compelling unique selling points
5:57 - Importance of easy-read materials
6:52 - Utilizing braille on business cards
8:23 - Personal branding and embracing uniqueness
9:05 - Identifying strengths and leveraging them
9:46 - How to identify and leverage strengths
14:56 - What not to do in marketing
15:01 - Avoiding generic social media posts
15:26 - Avoid flooding social media with excessive information
17:03 - Effective use of capacity posts
18:01 - Maximizing limited marketing budgets
19:13 - Building brand awareness
20:08 - Networking to build connections
About the Speaker/s
Karen Lorenzon is the Founder of KonnectFEST NDIS Provider to Provider Networking Events and Kommunity throughout Australia! She is also the Founder of Support Warrior Marketing, a place that supports and delivers Realism Marketers that is making a difference through Brand Awareness and Social Media Marketing.Learn more about her and Kommunity here:
www.yourkonnections.com.au
www.linkedin.com/in/karen-lorenzon-a14736181/
Read More Show Notes: https://taniagomez.com.au/profitable-ndis-podcast-show-notes/
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Listen via:
Podbean: https://profitablendisprovider.podbean.com/
Apple Podcast: https://apple.co/3UQI0cA
Spotify: https://podcasters.spotify.com/pod/show/the-profitable-ndis
YouTube: @ProfitableNDIS_ProviderPodcast
Tuesday Nov 21, 2023
Tuesday Nov 21, 2023
Welcome to Episode 27 of the Profitable NDIS Provider Podcast! In this podcast episode, Paul and Tania interview Dr. Warren Harmer from the Business Plan Company to discuss the different types of business models used by NDIS (National Disability Insurance Scheme) providers. Dr. Harmer shares his insights and experiences from working with various businesses in the industry. He explains that while there is no single clear-cut business model, NDIS providers typically fall into several broad categories. These categories provide a framework for understanding the different approaches to management and operation within the NDIS provider sector. Tune in to gain a deeper understanding of the various business models used by NDIS providers and how they impact the industry.
⭐Episode Highlights1:30 - Introducing Dr. Warren Harmer17:41 - Different Business Models for NDIS Providers18:17 - 1. Direct Support Services27:55 - 2. Supported Independent Living42:39 - 3. Specialised Disability Accommodation47:26 - 4. Ancillary Services50:58 - Common Mistakes and Challenges58:24 - Ensuring Business Model Sustainability
About the Speaker/s
Dr. Warren Harmer has a career in small business coaching, consulting, planning and ownership that spans 28 years. Originally a scientist, he fell into small business by accident and has since built an expansive expertise across a wide range of sectors.
Having now written more than 2,000 business plans, including those for finance, start-ups, investors, migration and NDIS, there is almost no business he hasn't seen.
Read More Show Notes: https://taniagomez.com.au/profitable-ndis-podcast-show-notes/
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Listen via:
Podbean: https://profitablendisprovider.podbean.com/
Apple Podcast: https://apple.co/3UQI0cA
Spotify: https://podcasters.spotify.com/pod/show/the-profitable-ndis
YouTube: @ProfitableNDIS_ProviderPodcast
Tuesday Nov 14, 2023
Tuesday Nov 14, 2023
Welcome to Episode 26 of the Profitable NDIS Provider Podcast! In this episode, hosts Tania Gomez and Paul Bryan discuss the importance of streamlining processes for operational efficiencies in NDIS businesses. They share insights on how to scale a business and save time by systemising processes. They also provide examples of how automation and technology can be leveraged to streamline tasks and improve efficiency. Additionally, they highlight the significance of digital accessibility and maintaining compliance with regulations. If you're looking to optimise your NDIS business and improve its profitability, this episode provides valuable tips and strategies to help you thrive.
Episode Highlights
0:34 - Streamlining Processes for Operational Efficiencies0:45 - Background and Experience in Streamlining Processes1:24 - Scaling Processes in Provider Plus2:28 - Identifying Pain Points and Implementing Solutions3:13 - Challenges in Streamlining Processes3:52 - Starting with a Workshop and Process Mapping4:51 - Using Lucid Charts or Mind Maps for Process Visualisation8:02 - Example of Process Streamlining in Care Plan Documentation12:47 - Utilising Technology and Automation in the NDIS Sector13:53 - Leveraging Existing Systems and Filling in the Gaps17:03 - Data Protection and Compliance with Guidelines20:31 - Emerging Trends: AI, Automation, and Digital Accessibility24:25 - How to Get in Touch with Tania Gomez
About the Speakers/s
Tania Gomez is a dynamic entrepreneur with a passion for helping NDIS providers run thriving businesses that deliver exceptional care. With over a decade of experience as a successful business owner, Tania has founded four successful businesses – Provider+, Strawberry Solutions, Tania Gomez Consulting and Jelli Beanz. Her mission is to help providers overcome challenges and achieve real business outcomes. At every turn, Tania brings her expertise, energy, and deep commitment to quality and compliance to help providers achieve their goals.
As an NDIS Auditor since 2019, Tania brings a wealth of experience to her consulting work. In addition to her audit expertise and entrepreneurial spirit, Tania holds several qualifications, including a Master of Education (Leadership), a Graduate Certificate of Disability Practice Management, and Bachelor of Education (Early Childhood) and a Diploma of Quality auditing. Above all, Tania is passionate about helping purpose-led businesses move past compliance for compliance’s sake and sees quality as the secret to a sustainable, profitable and successful business that delivers high-quality outcomes to its clients.
Paul Bryan is the Head Coach of Action and Intent, specialising in coaching, training and equipping support businesses in the disability services sector. With 7 years of coaching experience, including 3 focused on the NDIS, Paul is passionate about empowering Australia’s most vulnerable by improving the businesses that support them.
Through his two coaching programs, Networking Events and Connection Driving Software, Paul helps both entry-level and market-leading businesses establish strong foundations and guides growing providers to become people-focused and profitable market leaders.
Renowned for his practical and informative live workshops, Paul simplifies the complicated and brings practicality to the difficult.
Having helped numerous providers achieve multimillion-dollar success, Paul’s unique tools and systems are set to empower further growth for providers.
Read More Show Notes: https://taniagomez.com.au/profitable-ndis-podcast-show-notes/
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Listen via:
Podbean: https://profitablendisprovider.podbean.com/
Apple Podcast: https://apple.co/3UQI0cA
Spotify: https://podcasters.spotify.com/pod/show/the-profitable-ndis
YouTube: @ProfitableNDIS_ProviderPodcast
Tuesday Nov 07, 2023
Tuesday Nov 07, 2023
Welcome to the Profitable NDIS Provider Podcast! In this episode, learn how to find your first client in the NDIS business in this informative podcast episode. Hosts Tania Gomez and Paul Bryan discuss the importance of building relationships and networking in order to attract clients. They provide a step-by-step guide, breaking down the process into four main sessions: gathering a crowd, defining the one-client matrix, developing a pitch, and understanding the profitability of repetitive tasks. Whether you're just starting out or looking to grow your NDIS business, this episode offers valuable insights and actionable tips to help you get started.
Episode Highlights
0:00 - Introduction1:10 - Find My First Client Challenge2:23 - Gather a Crowd3:44 - One Client Matrix5:06 - Resting Pitch Face7:07 - Boring is Profitable8:59 - Results and Success Stories17:58 - Building a Brand and Networking23:03 - Stepping Out of Your Comfort Zone24:39 - Conclusion
About the Speakers/s
Paul Bryan is the Head Coach of Action and Intent, specialising in coaching, training and equipping support businesses in the disability services sector. With 7 years of coaching experience, including 3 focused on the NDIS, Paul is passionate about empowering Australia’s most vulnerable by improving the businesses that support them.
Through his two coaching programs, Networking Events and Connection Driving Software, Paul helps both entry-level and market-leading businesses establish strong foundations and guides growing providers to become people-focused and profitable market leaders.
Renowned for his practical and informative live workshops, Paul simplifies the complicated and brings practicality to the difficult.
Having helped numerous providers achieve multimillion-dollar success, Paul’s unique tools and systems are set to empower further growth for providers.
Tania Gomez is a dynamic entrepreneur with a passion for helping NDIS providers run thriving businesses that deliver exceptional care. With over a decade of experience as a successful business owner, Tania has founded four successful businesses – Provider+, Strawberry Solutions, Tania Gomez Consulting and Jelli Beanz. Her mission is to help providers overcome challenges and achieve real business outcomes. At every turn, Tania brings her expertise, energy, and deep commitment to quality and compliance to help providers achieve their goals.
As an NDIS Auditor since 2019, Tania brings a wealth of experience to her consulting work. In addition to her audit expertise and entrepreneurial spirit, Tania holds several qualifications, including a Master of Education (Leadership), Graduate Certificate of Disability Practice Management, and Bachelor of Education (Early Childhood) and Diploma of Quality auditing. Above all, Tania is passionate about helping purpose-led businesses move past compliance for compliance’s sake and sees quality as the secret to a sustainable, profitable and successful business that delivers high-quality outcomes to its clients.
Read More Show Notes: https://taniagomez.com.au/profitable-ndis-podcast-show-notes/
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Listen via:
Podbean: https://profitablendisprovider.podbean.com/
Apple Podcast: https://apple.co/3UQI0cA
Spotify: https://podcasters.spotify.com/pod/show/the-profitable-ndis
YouTube: @ProfitableNDIS_ProviderPodcast
Tuesday Oct 31, 2023
Tuesday Oct 31, 2023
Join hosts Tania Gomez and Paul Bryan as they discuss the One Community events and awards in this podcast episode. They explore the different types of events, such as Ready, Set, Connect, and how they help NDIS providers connect and showcase their businesses. The podcast also delves into the benefits of participating in the awards, including increased brand recognition and attracting new staff. With case studies and examples, listeners gain insights into the success stories and strategies used by participants to make the most of these opportunities. Tune in for an engaging discussion and learn how One Community is making a significant impact on the NDIS sector.
Episode Highlights
0:22 - Guest Introduction - Kelly from One Community1:10 - Kelly's Background and Experience3:27 - Formation of One Community4:48 - Expansion and Reach of One Community6:17 - Benefits of Participating in Awards8:16 - Success Stories of Businesses Showcasing Themselves12:05 - Details about the Awards and Events14:10 - Importance of Celebrating and Reflecting15:45 - Connection and Collaboration at Events16:56 - Benefits and Strategies for Showcasing Businesses18:40 - Different Types of Ready, Set, Connect Events
About the Speakers/s
Kellie Puxty's early career in Paralympic Sport formed a passion for working with people with disabilities and a vision for more inclusive communities. Now as Director and Co-Founder of One Community, she has a platform to drive that passion.
After working in the NDIS space Kellie quickly realised there was a gap in the system - participants needed a more effective and efficient way to connect with the right service provider. One Community was born to address this gap through Ready-Set-Connect networking events held right across Australia to create connections and share information.
One Community also stage the annual Australian Disability Service Conference and Awards (ADSCA) to strengthen, advance, and celebrate the NDIS service industry.
One Community Events and Awards Announcement:
Early bird discounted tickets now available for the Australian Disability Service Conference and Awards via www.adsca.com.au.
Read More Show Notes: https://taniagomez.com.au/profitable-ndis-podcast-show-notes/
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Listen via:
Podbean: https://profitablendisprovider.podbean.com/
Apple Podcast: https://apple.co/3UQI0cA
Spotify: https://podcasters.spotify.com/pod/show/the-profitable-ndis
YouTube: @ProfitableNDIS_ProviderPodcast
From surviving to thriving
We show you how to make your NDIS business profitable